First, you will need to make an account with us. It is free and takes only a few minutes. Once you have done that, you may click the Shop tab and add all the items you would like to your cart. If you are not sure on what you would like exactly, you may always just leave the items in your cart and they will save until you are ready. We ask that you place your order at least two days prior to delivery. We do offer next day deliveries for an extra $20 surcharge and same day orders (before 10am) for an additional $30.
We also have promotions for ordering early (120, 90, 60, 30, and 15 days ahead of delivery date) so I would recommend you order as soon as possible!
During check out we will ask you to pick your resort from the drop-down menu and pick a time slot for delivery, which are 8am-12pm, 12-4pm, or 4-9pm*.
All Disney resorts and hotels will hold and refrigerate your groceries until you arrive, so you will not have to be present for delivery.
We do require a $40.00 order minimum, but there is a $14 delivery fee for all orders with a subtotal of $200. If your order surpasses $200, the delivery fee is waived.
*Yacht Club, Beach Club Resort/Villas, Boardwalk Inn/Villas, and Campground only accept deliveries after 4pm.
We deliver to all the Walt Disney-owned resorts, as well as several offsite resorts. Below is a list of all these approved resorts:
Disneyâ€™s All-Star Movie Resort
Disneyâ€™s All-Star Music Resort
Disneyâ€™s All-Star Sports Resort
Disneyâ€™s Animal Kingdom Lodge-Jambo House
Disneyâ€™s Animal Kingdom-Kidani Village
Disneyâ€™s Art of Animation
Disneyâ€™s Bay Lake Towers
Disneyâ€™s Beach Club Resort
Disneyâ€™s Beach Club Villas
Disneyâ€™s Boardwalk Inn
Disneyâ€™s Boardwalk Villas
Disneyâ€™s Caribbean Beach Resort
Disneyâ€™s Contemporary Resort
Disneyâ€™s Coronado Springs Resort
Disneyâ€™s Fort Wilderness Campground & Campsite
Disney's Grand Destino Tower at Coronado Resort
Disneyâ€™s Grand Floridian Resort and Spa
Disneyâ€™s Grand Floridian Villas
Disneyâ€™s Old Key West Resort
Disneyâ€™s Polynesian Resort
Disneyâ€™s Pop Century Resort
Disneyâ€™s Port Orleans-French Quarter Resort
Disneyâ€™s Port Orleans-Resort Riverside
Disneyâ€™s Saratoga Springs Resort and Spa
Disneyâ€™s Wilderness Lodge Resort
Disneyâ€™s Wilderness Lodge Villas (Copper Creek & Boulder Ridge)
Disneyâ€™s Yacht Club Resort
Four Season Orlando at Walt Disney World
Unfortunately, if your resort is not listed, we are unable to deliver to your resort.
All cancellations and rescheduled orders must be emailed to us at firstname.lastname@example.org or simply replying back to your confirmation email. Once your order has been cancelled, you will receive a confirmation email, and your refund will be credited back onto the credit/debit account used for purchase within 5-7 business days.
Please be aware that add-on orders are subject to this stipulation, as well. This meaning, if you place an order for $150 and later complete an add-on order for $50, a $14 credit will be added to the add-on order's total to compensate for the waived delivery fee.
Our Customer Service Department is open Monday through Saturday from 7am-8pm EST and on Sunday from 9am to 5pm EST (with the exception of a few holidays). We can be reached at our toll free phone number (866) 855-4350 or by sending an email to email@example.com. We are also active on Facebook.
You have up until 48 HOURS prior to your delivery date and time frame to add on to your order. Removals require THREE days before your delivery date to avoid any restocking fees. Additions can be made online through the website by adding the item(s) to your cart and clicking the cart to check-out; however, you are only allowed three separate occasions to place add-ons. Removals would need to be emailed to us at firstname.lastname@example.org, and we can take care of that for you.
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