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| Grocery Delivery |
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How
Grocery Delivery Works!
When placing your order / during checkout, you will be presented with a small calendar,
from which you will select the delivery date and a 2-hour time "window" for
your grocery delivery. (Special Note: Deliveries are made from 8:00 am till 9:00 pm, 7
days a week). On the day of your scheduled delivery, our driver will try to reach you
about 30 minutes prior to their arrival to coordinate the delivery.
Additional Notes:
Grocery delivery is FREE
for orders over $200! We currently offer delivery to much of Central Florida (including
Walt Disney World and Universal Studios Hotels) for a fee of only $12.00.
(See "Service Area" for specific locations.) We also deliver to area
college campuses!
Please allow at least
24 hours for delivery.
To ensure delivery on the date and during 2-hour time window you prefer, please place your
order ASAP. See our "FAQ" ("Help" page)–"When should I place my
grocery order?" for more details.
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Delivery Address:
Please note that we must have a street address
(no P.O. Boxes or APO/FPO addresses) for a perishable
foods* delivery. Recipient's telephone number is also
required on all orders. Any important details regarding
the delivery should be noted at the time of purchase.
Also, see below for information regarding delivery to a
small business. |
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Incorrect Delivery Information:
Incorrect delivery information may cause a delay
of up to two days in delivery. The cost of a second delivery
due to incorrect address information is $20 and it is the
purchaser's responsibility. Therefore, please double check
the delivery information you provide us carefully,
especially zip code information. |
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Deliveries to Small Businesses and Resort Hotels:
For delivery to a business address, please include both the
recipient and company names, floor and/or suite numbers, and if
possible, the department. Be aware that we may be making the
delivery to a shipping and receiving department. We ask that
you let your recipient or someone at the business know that
they should be receiving a perishable package.
GardenGrocer, Inc. is not responsible if the recipient is not
available to receive the product or if the business is closed for the day.
When placing an order for delivery to a
hotel or resort, please make sure that you include as much information
about the exact location as possible. Necessary hotel information might be as
follows:
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Jane Doe, Guest
Walt Disney World Resort Hotel
4600 N. World Drive
Lake Buena Vista, FL 32820 |
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About Our Delivery Staff:
All GardenGrocer deliveries are conducted using
easily-identified vehicles. Our delivery staff will be wearing a
specific uniform and will gladly provide identification if
requested. Our drivers are courteous and above all, professional.
Gratuities (tips) are certainly not necessary but up to the
discretion of the individual.
We welcome any feedback about our
delivery staff and our service, in general. If you should have any
questions or concerns, please call us at our toll free number
listed below or click "Contact Us" in the top menu. |
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| *Perishable foods are those that
will spoil unless immediately placed in a freezer/refrigerator or
in the case of some fruits and vegetables−removed from their plastic packaging. |
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